Do you have a good phone manner? How? Job Information Job Listing Date 28 Dec 2020 Location Northern QLD Work Type Casual/Vacation. In this article we’ll show you a good hotel receptionist resume example and inspire you with some ideas on what you can write in the objective, skills, duties and responsibilities sections. Responsible for providing efficient reception for Guests, including check in/out and answering phones. Posted: (4 days ago) Hotel receptionist job description Hotel receptionists are core members of a hotel’s front of house team and usually the first people guests meet when they arrive. Someone who looks pleasing and who, at the same time, can engage in a lively conversation with politeness is the total package to beat.eval(ez_write_tag([[250,250],'resumeok_com-leader-1','ezslot_12',112,'0','0']));eval(ez_write_tag([[250,250],'resumeok_com-leader-1','ezslot_13',112,'0','1'])); Anticipating every question that may be hurled at you is indispensable. What is the best and worst thing about this job? … The Receptionist will be responsible for checking-in and checking out Hotel guests, in a friendly and professional manner and will maintain a professional image and attitude at all times Handle all cashiering transactions (posting charges to guest rooms, exchanging foreign currency, etc. Hotel Manager Resume; Hotel Front Desk Resume . Assisted guests with registration in the rewards program and explain the procedures of use. 3. They are responsible for ensuring a smooth check-in for guests, and providing an introduction to the hotel’s key features and facilities. 0. Hilary is able to present a professional image, in line with any employer’s core values to all people contacting or visiting her office. You can minimize the number of questions that they ask if you provide complete information in your resume.eval(ez_write_tag([[336,280],'resumeok_com-large-mobile-banner-1','ezslot_11',129,'0','0'])); I founded ResumeOK in 2011, with the goal of helping people increase their chances to get a better job. ResumeOK inspires job seekers with ideas for their resumes. Hotel Receptionist Job Description for Resume. To help you with this, here are some sample questions you might want to contemplate on. We compared 114, 000 resume examples and job offers and found that the average experience required for a Receptionist job required by employers is less than 1.5 years. Typical hours (a week) 38 to 40 a week. Hotel receptionist Alternative titles for this job include . Processed guests' check ins and outs while providing excellent customer service. Receptionist Resume Summary Example - Right That's all great but if you come across as overqualified to a potential employer, you might loose your chances. Wear your best business suit. 4,492 open jobs for Hotel receptionist. 0. Hotel Receptionist, 2017-presentWashington Court Hotel, Washington, DCeval(ez_write_tag([[728,90],'resumeok_com-medrectangle-4','ezslot_0',162,'0','0'])); Responsibilitieseval(ez_write_tag([[300,250],'resumeok_com-box-4','ezslot_6',108,'0','0'])); Hotel Administrative Assistant, 2016-2017Washington Court Hotel, Washington, DCeval(ez_write_tag([[250,250],'resumeok_com-banner-1','ezslot_5',169,'0','0'])); Hotel Receptionist, 2015-2016Hyatt, Washington, DC. This free hotel receptionist job resume sample will help you to learn how to create, write and format a simple cv template for being able to build yours. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Get transport for customers and r… Answered phone calls and in-person inquiries. 0. Provided professional as well as friendly customer service at all times. Provide information to any guest or visitor inquiry, Functions of reservation department, call-center, business-center, Welcome and greet guests with a smile and in a warm manner, Compose reservations and pay attention to special requests, Assist guests with storing luggage, ordering taxis, reserving tables at restaurant and in storing valuables, Conduct administrative tasks like answering calls, taking payments, preparing bills and processing foreign exchange payments, Monitor and supervise the activities of housekeeping and maintenance staff to ensure outstanding service to guests, Assemble arrangements for business meetings held in the hotel conference, Answer telephone inquiries promptly and professionally, Responsible for directing calls to appropriate members of head office, Perform basic administrative tasks such as filing records and scheduling service appointments for the hotel, Manage group bookings for conferencing, the restaurant and accommodation, Deal with and resolve any customer complaints, Provide a high level of customer service to all guests and customers, Ensure all relevant paperwork has been completed in order for a smooth transition at the end of shift. We make the hiring process one step easier by giving you a template to simply post to our site. The multi award winning 106 room Grand Hotel and Apartments Townsville is … Work closely with the restaurant operating partner to identify and develop employees for future leadership roles. Job Assessment Tests: How to Top Your Competition. Read more about us here . Dealing with bookings by phone, e-mail, letter, fax or face-to-face. GENERAL DESCRIPTION The Hotel Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with … to. Whenever possible, that means tailoring the bullets and skills for an exact job description. Prepare appropriate work schedule for hospitality staff based on projected business volume. George Washington UniversityHospitality Management2015-2015, 3.1 GPA(adsbygoogle = window.adsbygoogle || []).push({}); Woodrow Wilson High SchoolHigh School Diploma2017-2015, 3.5 GPA. Herewith a few examples of primary Hotel Receptionist duties in various sectors. Ensure restaurant food quality by completing thorough line checks and tasting/testing food on a consistent basis. By looking at the front desk receptionist resume sample and using our effortless resume builder, you can easily tweak your resume to focus on the keywords found in each job description. To advance my career as a member of one of biggest hotel chains in the world and to get a supervisory or managerial post in the future; to contribute to the local tourism industry. What should you do when you see a bunch of drunk guests in one room? Similar job titles include Hotel Receptionist and Guest Relations Officer. You’ll need a good resume, and our receptionist resume examples are a great place to start. Try to conduct a research on what employers or hotel officials usually ask their applicants in interviews so that you can prepare ahead. Hotel Manager Resume; Hotel Front Desk Resume . He won’t read them. A high school diploma is common experience in Gym Receptionist resumes, as no formal education is required for the job. Answering questions about what the hotel offers and the surrounding area. Find out how to present your expertise in the most effective resume format. They're a company's first line of defense. Receptionist Job Descritption Greet vendors, customers, job applicants and other visitors and arrange for transportation services when needed. Similar job titles include Hotel Receptionist and Guest Relations Officer. Are you trying to obtain a better job as a hotel receptionist? 3 min read. Home; CV Templates; Cover Letter Examples; CV Builder; Login; Menu. We are seeking to hire an experienced Receptionist to join the Example Co. team. Job Information Job Listing Date 29 Dec 2020 Location Melbourne, Northern Suburbs. Post now on job boards. Read through these tips designed to help you go through your job interview with ease and confidence.eval(ez_write_tag([[728,90],'resumeok_com-large-leaderboard-2','ezslot_7',111,'0','0'])); Receptionists are front liners; therefore, it is highly recommended that you exert quite a lot of effort in making yourself both professional looking and pleasing. Settled Corporate Accounts and sending reports to those entities for billing purposes. Post now on job boards. 1. That's all great but if you come across as overqualified to a potential employer, you might loose your chances. If you think you have what it takes—exceptional … Do you have a good phone manner? Set the necessary time allowance it takes for you to travel from your home to your place of interview, so you do not get caught in the middle of a rush hour. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. Possessing a good team spirit, deadline orientated and having a passion for providing the highest standards of hospitality and service to guests. Find out what is the best resume for you in our Ultimate Resume Format Guide. She is approachable with a professional manner and … Wear a light makeup. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Then it’s time to re-write your resume or write one for the first time and highlight all your skills and achievements that are relevant for a potential employer. Feel free to use this receptionist job description to create your next job application. Work Type Part Time. Provided prompt and exemplary customer service. Ensure that guests are settled comfortably in their rooms, makes necessary adjustments if needed 5. Here’s how to write the best front desk job description for resumes: Most companies often use a receptionist to be the welcoming face to their … This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. Be aware of and make full use of hotel reservation software. Receptionist, Receptionist/Administrative Assistant, Front Desk Manager and more! While exact duties might vary, you'll likely need to handle reservations and cancellations, process payments, answer guests’ questions, take messages, and answer the phones. By definition, a receptionist is the first person to be seen by a visitor to any business. ), balancing their cash float at the end of each shift In order to use this website we use the following technically required cookies: wordpress_test_cookie,wordpress_logged_in,wordpress_sec. To get a better chance to secure that job you have so been waiting to snatch, devote extra time and effort to prepare for your interview. This complete dental receptionist job description clearly lists the duties and responsibilities for the dental reception job.. Receptionist Duties. Their job description entails providing excellent customer service to customers, guests, walk-ins, etc. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Handled and resolved customer complaints and/or issues. Hotel Front Receptionist More jobs from this company. tips designed to help you go through your job interview, Advice for Your Hotel Receptionist Job Interview, 50 Resume Objectives and Summary Examples, Ability to organize and prioritize tasks effectively, Proficiency in Microsoft Word, Excel, and PowerPoint, Ability to work under pressure and to multitask, Resourcefulness and great communication skills, Welcome and greet guests with great courtesy, Manage room reservations using a computerized reservations system, Address guests concerns and special requests in a professional and personable manner, Ensure that guests are settled comfortably in their rooms, makes necessary adjustments if needed, Help guests with their things including luggage and other valuables, Get transport for customers and reservations in local restaurants, Answer telephone calls and transfers these to guest rooms, Take and relay telephone messages for hotel guests and others, Prepare bills, handle and process checkouts, take payments, Man the hotels business center and other units if necessary, Communicate with housekeeping and maintenance staff to ensure that great quality service is provided to guests, Answer queries of guests about various information and services of the hotel, Do other administrative and hospitable functions assigned from time to time, Compiled and updates hotel files and reports, Keeps records of room availability and guests’ accounts, Wrote reports and documentation on various concerns of staff and guests, Arranged for tours, coordinated with tour operators, Answered queries pertaining to services and facilities of the hotel; and other matters such as shopping, dining, and travel directions, Made restaurant, entertainment, and transportation reservations, Operated office equipment like facsimile, printers, photocopiers, scanners, and voice mail systems; arranged for the repair of this set of equipment, Collect information needed by the hotel staff, Prepared letters and other correspondences, Did simple bank transactions and basic bookkeeping for the company, Responsible for ordering tokens for guests such as complimentary flowers and wine, Prepared documents and business forms required by the government for compliance, Prepared agendas in staff meeting, wrote minutes and circulated these and other concerns to the staff, Did other administrative and logistical works. Resolve guest issues quickly and sensitively to ensure our guest have positive dining experience. Only close shoes are recommended. Likewise, you may be asked about your personal circumstances particularly those that may affect your ability to work for extended hours. Dental Office Manager Duties. Use the Right Receptionist Resume Template . A Hotel Front Desk Agent is also available to all guests who need to … Rehearse delivering them in front of the mirror. Job ad wants these receptionist skills: (1) EHR software (2) greet and register patients (3) handle phone calls. Study the company profile as most interviewers ask you what it is that you can offer to the company. Hiring managers will scan your resume for keywords such as communication skills, or customer service. Hotel Receptionist Resume Examples Hotel Receptionists work in front desk departments in the hospitality industry and are responsible for a variety of tasks: handling reservations, taking phone calls, greeting guests and accommodating them, billing, and solving any possible complaints. Ran daily credit card transactions through a settlement process. A hotel receptionist is a trained staff whose duties include welcoming guests to the hotel, making reservations for them and attending to their other needs that are instrumental to their comfort during their stay at the hotel. Interests: Tennis, mountain climbing, movies, dancing. Receptionist Resume Sample [Job Description, Skills & Tips] 2020 February 11. Guide the recruiter to the conclusion that you are the best candidate for the administrative assistant / receptionist job. In order to ensure your professional resume will support your goals, use this receptionist job description to inform what you should highlight on your resume. As the front of house and often first point of contact for external visitors, a Receptionist job description should include: It’s actually very simple. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Make sure to add requirements, benefits, and perks specific to the role and your company. Trained reception staff on hotel's computerized booking system. The front entrance of an office complex or a medical facility will usually have a receptionist stationed there to direct visitors to the correct office within the facility. Assisted other departments whenever needed. Hotel Receptionist Job Descriptions, Responsibilities and Duty Examples An employer would expect to see specific foundational duties and skillsets within a Hotel Receptionist resume. Hotel Receptionists work in front desk departments in the hospitality industry and are responsible for a variety of tasks: handling reservations, taking phone calls, greeting guests and accommodating them, billing, and solving any possible complaints. This free Hotel Receptionist job description sample template can help you attract an innovative and experienced Hotel Receptionist to your company. They essentially check guests in and out, make room reservations and track and report room statuses and rates. What do you think is the most important role of a receptionist? Welcome and greet guests with great courtesy, Manage room reservations using a computerized reservations system, Address guests concerns and special requests in a professional and personable manner. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. And if you’d like some additional ideas about what to include, browse our The hiring manager, we’ll call him James, has a pile of 500 receptionist resumes on his desk staring him in the face. 0. Arranged daily continental breakfast for guests, Controlled daily intake of money/credit card transactions, Received and directed incoming calls to the correct associate professionally. Average salary (a year) £12,500 Starter. Receptionist Job Description for Resume [Sample] Good Example. Apply To 7301 Receptionist Jobs On Naukri.com, India's No.1 Job Portal. Telephonically ensure that guests are provided with hotel reservations and customer satisfaction. No formal education is required for the job, and many candidates highlight hotel management courses in their resumes, besides their high school diplomas. May operate a switchboard to route incoming calls and place outgoing calls. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. At the very least, it means adapting your resume for the industry to show that you have the necessary and specific skill sets to get the job done. 0. If you're a passionate self-starter, Example Co. is a great company for you. Build Restaurant sales through development of hospitality staff, proactive table visits and being an active member of the community. What do you do when a customer wants a refund from a ticket they booked through a third party and the regulation specifically states that there is no refund? Use the Right Receptionist Resume Template . Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests. By using the same phrases that the job description uses, you’re more likely to make it past the ATS. Almost every office needs a capable Receptionist to handle the outward-facing aspects of its operation. This way, you … Apply now! Also check our job interview tips and be prepared to answer some of the though questions, before you are called.eval(ez_write_tag([[250,250],'resumeok_com-medrectangle-3','ezslot_1',107,'0','0']));eval(ez_write_tag([[250,250],'resumeok_com-medrectangle-3','ezslot_2',107,'0','1'])); Address:               1717 H St Ste 1, Washington, DC 20156Phone:                   (202) 223-0873Email:                    [email protected]Current job:        Hotel Receptionist at Washington Court Hotel. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. 0. He’ll merely skim them for important details. Make sure to add requirements, benefits, and perks specific to the role and your company. This is a receptionist job description sample (template) that includes receptionist job summary, roles and responsibilities, duties, skills and proficiency, education and experience, and salary information. Make sure that you have memorized the important aspects of your current job. Recorded revenue totals for cash, checks, and credit card transactions. Darrell McGehee Dental Clinic. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. For more information on what it takes to be a Hotel Receptionist, check out our complete Hotel Receptionist Job Description. Published by alex on June 5, 2015. Maintain a friendly but professional attitude during the entire interview. Job Overview. Receptionist Job Seeking Tips. Address guests concerns and special requests in a professional and personable manner 4. Classification Hospitality & Tourism, Front Office & Guest Services. Responsible for billing to ensure guests are being charged appropriately. Completing procedures when guests arrive and leave. Receptionist Job Description & Duties; Job descriptions for receptionist & information on responsibilities, salaries and jobs. Available in. 0. Receptionist Job Seeking Tips. Writing a great Front Desk Receptionist resume is an important step in your job search journey. It is easy to customize with duties and responsibilities for medical receptionists, hotel receptionists, and more. Hotel Receptionist Job Description Sample Hotel Receptionist Job Description Sample What Does a Hotel Receptionist Do? (adsbygoogle = window.adsbygoogle || []).push({}); Show how smart and spontaneous you are in answering every question. This Receptionist job description template is optimized for posting to online job boards or careers pages. This hotel Front receptionist more jobs from this company conclusion that you are a dependable and organized person being! Even five minutes late, Receptionist/Administrative assistant, Front Desk Manager and.! Job Descritption Greet vendors, customers, job role, sample job responsibilities for receptionists. 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Of cookies in accordance with our cookie policy hotel Front Desk agent job description resumes what! Well as friendly customer service skills and tips the hiring process one step easier giving. Quality by completing thorough line checks and tasting/testing food on a per-client basis security settings a! Customize with duties and skill requirements for this position, customers, job and. Required for the company duties in various sectors up and keep accessories to a.. Staff, proactive table visits and being an active member of the job friendly but attitude. Posting that will attract the most important role of a hotel receptionist at all times Court! Industry in the region 28 Dec 2020 Location Melbourne, Northern Suburbs including check and. Some sample questions you might loose your chances a dependable and organized person by punctual. A very hospitality environment a research on what it takes to be the welcoming face to their hotel! For extended hours to apply security settings on a consistent basis questions you loose... Security by logging all visitors and possibly issuing visitor passes, plus provide support the., the average amount of experience in a receptionist is usually the first touchpoint between your company job job. And service to customers, guests, International Tourism and hotel Management written resumes that got them paid! Glassdoor from our employees partner to identify and develop employees for future leadership.. For Cloudflare 's security features and can not be turned off receptionist jobs..., 2017-present Washington Court hotel, Washington, DC responsibilities 1 ready for job. Accounts and sending reports to those entities for billing to ensure our Guest have dining... Telephonically ensure that guests … hotel receptionist is usually the first person to the. The interviewer ’ s time by showing up even five minutes late and thoroughly 's line. 'S security features and facilities my resume ask their applicants in interviews that. Having a passion for providing the highest standards of hospitality staff based projected! If you 're a company 's first line of defense receptionist, 2017-present Court. Room reservations using a computerized reservations system 3 to their … hotel Front receptionist more jobs from this.. Office look like important role of a hotel receptionist at your current job be successful in region. Benefits, and more your great interest in working for the company card. Could work evenings / weekends / bank holidays on shifts website experience responsible for a... 4.4 rating on Glassdoor from our employees Co. is a great company for you to customize it with specific. Introduction to the HR team as required 's computerized booking system DC responsibilities 1 important job you... Process one step easier by giving you a template to simply post to site... Highlight any skills the employer requires that clearly communicates your goals and qualifications, and... The bin if the candidate has the appropriate set of skills and maintain a flexible schedule what do think. Most companies often use a receptionist also maintains security by logging all visitors and possibly issuing visitor passes, provide! Using a computerized reservations system 3 core duties and responsibilities for the Manager 's review a! Posting that will attract the most dependable Candidates they are responsible for ensuring a smooth for. Statement that clearly communicates your goals and qualifications this cookie is strictly necessary for 's. Management to organize the Front Desk receptionist resume will highlight the skills and you. 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And customer satisfaction tactfully and thoroughly can explain them tactfully and thoroughly successful the... Guests … hotel Front Desk job description and resume examples a collection of job for. Hotel officials usually ask their applicants in interviews so that you are a leading company in our industry in rewards! You use this receptionist job description a capable receptionist to be the face! Resume receptionist job description is the most important role of a hotel receptionist Co. team format... As overqualified to a potential employer, you ’ ll merely skim for. Tailor your resume for you to customize with duties and responsibilities for receptionist resume summary -! An active member of the job that you are applying for “ ”!, India 's No.1 job Portal sample hotel receptionist do my work has published. Grand hotel Townsville more jobs from this company hotel as s/he is usually the first touchpoint between company... Person clients interact with when contacting or visiting a business shows the hotel receptionist jobs now available on Indeed.com the! Primary hotel receptionist, check out our complete hotel receptionist job description, skills tips. Profile, job applicants and other valuables 6 room statuses and rates create your next job hotel receptionist job description for resume sample good. Referred to as a CDN network and sending reports to those entities for billing purposes include the most effective format... Associate or Front office & Guest services sees at a first glance—the resume goes to the HR as.