Responsible for assisting the room attendants and housekeeping supervisors with their roles. Monitors all radio communication to keep up to date on activities and to dispatch calls and messages, Maintains various logs and other records related to assigned duties such as: issuing keys and radios, High school diploma plus relevant work experience and/or trades training, or a combination of education and experience from which comparable knowledge and skills are acquired, Good basic knowledge and skills in the building/construction trades, Ability to use power tools safely and effectively, including, sander, router, table saw and skill saw, Ability to deal with guests in a courteous and efficient manner, Ten month position is eligible to receive Year Round benefits however is required to take two months off per year where they cannot work however may utilize PTO, Replaces towels, soaps and all room amenities, Able to communicate effectively in English, both written and verbal. Housekeeper CV and resume examples Housekeeper CV sample Housekeeping resume . If the job description calls for “friendly,” give specific examples of being “friendly–” perhaps by greeting customers every time you saw them. Ability to deal with problems involving several concrete variables in standardized situations, Clean a section of 12 – 15 guest rooms per day as per Fairmont Jasper Park Lodge standards, Maintain condition and cleanliness of guest rooms and their surroundings within section, for example: corridor, patio, grounds, Ensure that all recycling is undertaken on a daily basis, Clean and stock linen closet at the end of the shift, Report any maintenance defects in guest rooms and surrounding areas to housekeeping, Provide night service (refresh rooms in the evening) when required, Demonstrates Fairmont Service Promise Standards and Fairmont Values in all interactions with both guests and colleagues, Cleans up to 17 guestrooms daily to the correct Fairmont Hotels & Resorts Guest Room standards, Cleans up to 13 house cleanings every 3 months, Maintains supplies and reports any shortages in supplies promptly, Reports any maintenance concerns as well as guest issues, Adheres to Fairmont Hotels & resorts grooming standards, Reports any suspicious people or activity to the Manager on Duty, Completes assigned daily tasks and reports any tasks not finished, Attends and participates in daily Housekeeping briefings and completes Housekeeping standard of the day, Completes quarterly projects such as mattress turnings, Adheres to Health & Safety policy and ensuring safe work practices are followed at all times, Adheres to the hotel’s environmental policies and procedures, Must possess outstanding guest service skills with a professional presentation, Detail orientated and keen attention to guest requirements, Effective telephone and basic computer skills preferred, Previous Housekeeping/cleaning experience preferred, Must be physically fit in order to lift items up to 30lb, Proficient in English, written and verbal, To clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, To maintain proper usage of cleaning supplies and equipment, To return and properly tag all lost and found articles in the Housekeeping Office, To follow departmental policies and procedures and service standards, Clean all assigned guestrooms including: dusting, making beds, removing soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, Previous experience as a Room Attendant or in a position requiring some hard physical work and a high standard of guest/customer service, Ability to work well unsupervised, at a fast pace while maintaining quality standards, Completely fluent English language skills, both written and verbal, Commitment to provide excellent service and exceed guests' expectations, Clean all bathrooms including: all surfaces, sinks, taps, vanities, tubs, showers, walls and toilets, Assist in the removal of trash and recyclables from guestrooms, Assist in transporting in room glassware and facilitating the washing and restocking of the glassware within the hotel backspaces, Maintain and upkeep of guest corridors, Housekeeping closets, Maintain a clean and organized Housekeeping cart, Delivery of guest items from stock areas to guest rooms, Physically fit and able to work well under pressure, Able to work well independently with little Supervision, To work laterally with departments to convey concerns and come to solutions, Able to understand the English language, both orally and written as well as speak the English language clearly so as to communicate with Colleagues and Guests, Education and previous Experience not required but considered an asset, Operate from 8.00 am - 5:30 pm, 1:30 pm - 11.00 pm, 5 days a week. Primary Responsibilities. Respond to guest’s requests efficiently and politely. Attends all required department and hotel meetings. Report them to Managers or Floor Leads and check status of sign before you leave your assigned area, Reorganize cart and stock at the end of each shift, Ensuring all LEGO pieces that are provided in the room are picked up and placed back into bins, Record any damages or maintenance problems to the Housekeeping Manager, Assistant Housekeeping Manger, Floor Leads or Housemen, Turn over any lost and found items from guest rooms to the Housekeeping department, Has a set number of rooms to clean during a shift. Now, take a deep breath. Duties; Ensuring that rooms and public areas are cleaned to the highest standards. Managerial-Executive- #Housekeeper / Head house-keeper. Expert knowledge of cleaning equipment products and techniques. extra pillows, extra beds, bathroom supplies, Previous housekeeping experience, will be viewed advantageously, Clean guest rooms in line with the Hilton Brand Service Standards so that guests comment on the cleanliness and return to the hotel on multiple visits, Manage and maintain a clean and tidy working environment including storage areas and trolleys, Report any missing or damaged items to the Housekeeping Supervisor, Answer guest queries in a polite and helpful manner, Work with the Housekeeping Department to ensure a high level of customer service standards, Maintain the productivity levels set by the hotel whilst ensuring that company standards are met, Flexibility with rostered times is essential (early starts can be from 5:00am depending on business demands), The ability to work in a fast paced environment, Experience in a similar position within a 5 star hotel or resort environment, Work a variety of shifts including; weekends, days, afternoons and evenings, Discounts of up to 50% on products and services in participating Hilton outlets, Career development planning and opportunities, Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards, Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work, Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision, Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others, Control makes monthly Lost and Found and donations, Check the uniforms and send for cleaning and / or repair, Maintain inventory of cleaning supplies in order and always with good reserve, Observe all Health and Safety regulations, particularly when using equipment, Previous experience in Hosting Service (Governance), Customer service experience is required, preferably in a hotel or related field, Must have ability to work weekends and holidays, Ability to lift, pull, and push moderate weight (minimum of 20 lbs), Preparing and cleaning rooms, making beds, dusting, vacuuming, and cleaning bathrooms to hotel standards, Maintain a high level of cleanliness across the site, exceeding guest expectations, Working in a safe and efficient manner at all times, Respond to guest requests efficiently and politely, Notify electronic system when service is complete so rooms may be sold or occupied. , good communication skills and proactivity making beds ; Replacing used towels ; Sweeping and mopping ;... 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